Terms of service

Terms of Service

Overview

Welcome to Shopbabef.

This website is operated by Gucheng County Chunmiao Rice Trading Co., Ltd. under the brand name Shopbabef.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Shopbabef and its operating company.

Our website, https://shopbabef.com, provides customers with access to metal wall decor, wooden wall decorations, seasonal hanging signs, and related home decorative products.

These Terms of Service govern your access to and use of our website, including the purchase of products through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service, subject to any mandatory rights provided by applicable law.

Please read these terms carefully before using our services.

1. Online Store Terms

By using our website and placing an order, you confirm that you have the legal capacity to enter into a purchase agreement under applicable law.

You agree to provide accurate and complete information when placing orders, creating accounts, or contacting our customer support team.

You must not use our website or products for unlawful purposes or in violation of applicable regulations.

We reserve the right to restrict access to our services where reasonably necessary to prevent fraud, misuse, or unlawful activity, subject to applicable law.

2. Product Information

We aim to provide clear and accurate product information, including product descriptions, photographs, prices, available variants, and other relevant details.

Our product selection includes Metal Wall Decor and Wooden Wall Decor.

Product colors, textures, and finishes may appear slightly different depending on lighting conditions, photographic presentation, and device display settings.

Customers should review the available product information before purchasing, particularly where product dimensions, materials, installation requirements, or included accessories are important.

Product availability and listed options may change.

Nothing in these Terms limits your legal rights if a product is defective, incorrectly described, or does not conform to applicable consumer protection requirements.

3. Product Prices

Product prices are displayed on our website in the currency indicated at the time of purchase.

We may adjust prices from time to time. Price changes will not affect orders that have already been accepted, except where permitted by applicable law and agreed upon by the customer.

Applicable shipping charges, taxes, and other amounts required to be disclosed will be presented during checkout.

Customers should review the total order amount before confirming payment.

If an obvious pricing or technical error occurs, we may contact the customer to explain the issue and seek an appropriate resolution in accordance with applicable law.

We will not impose additional charges beyond the agreed order amount without an appropriate legal basis or customer authorization.

4. Orders and Acceptance

When you place an order through our website, you submit a request to purchase the selected products.

After placing an order, you may receive an automated order confirmation acknowledging that the order information has been received.

An automated confirmation does not necessarily mean that an order has been finally accepted for fulfillment.

We may need to verify payment, product availability, shipping details, or other relevant information before accepting and processing an order.

If we cannot fulfill an order, we will inform the customer and arrange any refund required under applicable law.

We may refuse or cancel orders where reasonably necessary due to suspected fraud, unavailable inventory, delivery restrictions, or other lawful reasons.

5. Payment

Payments are processed through the payment methods made available during checkout.

Customers are responsible for providing accurate payment information and confirming that they are authorized to use the selected payment method.

Payment processing may be performed by third-party payment service providers.

These providers may apply their own terms and privacy practices to the payment services they provide.

An order may not proceed to fulfillment until payment has been successfully authorized or confirmed, as applicable.

If a payment fails or cannot be verified, we may contact the customer or request that another available payment method be selected.

6. Shipping and Delivery

Shipping availability, shipping costs, and applicable delivery estimates depend on the destination and shipping methods offered during checkout.

We aim to process and dispatch orders according to our fulfillment arrangements.

Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.

Delays may occur because of transportation disruptions, customs procedures, public holidays, weather conditions, or other circumstances affecting shipping services.

Customers are responsible for providing accurate delivery information.

For additional information, please review our Shipping Policy.

Any mandatory consumer rights concerning delivery, risk of loss, or undelivered goods remain unaffected by these Terms.

7. Returns, Exchanges, and Refunds

Requests for returns, exchanges, refunds, or order cancellations are handled in accordance with our published Return & Refund Policy and applicable consumer protection laws.

If a product arrives damaged, defective, or different from what was ordered, customers may contact our support team for assistance.

Return eligibility and available remedies depend on the circumstances and applicable legal requirements.

Please contact our customer support team before sending products back so that appropriate instructions can be provided.

Our registered business address should not be treated as a return shipping destination unless specifically confirmed by our customer support team.

8. Product Installation and Use

Some products sold through Shopbabef are intended to be displayed on walls, doors, or other suitable surfaces.

Customers should review the product description and any available manufacturer instructions before installing or displaying decorative items.

Installation requirements may differ depending on the product's actual weight, dimensions, mounting method, and the condition of the intended surface.

Only use mounting accessories appropriate for the product and installation surface.

Do not assume that hooks, screws, adhesives, or other installation materials are included unless expressly stated in the relevant product listing.

Decorative products should be installed securely and kept away from locations where falling objects could create a hazard.

These provisions do not remove any responsibility imposed on us by applicable product safety or consumer protection laws.

9. Accuracy of Customer Information

You agree to provide current, complete, and accurate information for purchases made through our website.

This includes your name, contact details, shipping address, and any information reasonably necessary to fulfill the order.

If you discover an error in your information, please contact us as soon as possible.

We will review whether changes can be made based on the order's processing status.

We cannot guarantee changes once an order has entered fulfillment or has been dispatched.

10. Website Availability and Changes

We aim to maintain the availability and functionality of our website, but temporary interruptions may occur because of maintenance, technical issues, or service disruptions.

We may update website content, product selections, or features as necessary.

We will not use such changes to remove or restrict rights that customers have already acquired under applicable law or accepted purchase agreements.

11. Intellectual Property

Unless otherwise indicated, the Shopbabef name, original website content, brand materials, layout, text, and other materials owned by us are protected by applicable intellectual property laws.

Product photographs, trademarks, or other content belonging to third parties remain the property of their respective owners.

You may access and use website content for personal shopping and other lawful purposes.

You must not reproduce, distribute, or commercially exploit protected content without permission from the relevant rights holder, except where allowed by law.

12. Prohibited Activities

You agree not to:

  • Use our website for unlawful or fraudulent purposes.

  • Submit false or misleading purchase information.

  • Attempt unauthorized access to website systems or customer accounts.

  • Introduce malware or interfere with website security.

  • Use automated methods that materially disrupt website operations.

  • Infringe the intellectual property rights of Shopbabef or third parties.

  • Misuse customer support services or submit fraudulent claims.

We may take reasonable action to address prohibited conduct in accordance with applicable law.

13. Third-Party Services

Our online store may use third-party services for ecommerce operations, payment processing, shipping, website functionality, analytics, or other legitimate business purposes.

These providers may operate under their own terms and privacy policies.

Shopbabef remains responsible for its obligations to customers to the extent required by applicable law.

The use of third-party service providers does not automatically eliminate our legal responsibilities concerning orders, consumer rights, or personal information.

14. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy, subject to applicable legal requirements and any consent that must be separately obtained.

For more information, please review our Privacy Policy.

15. Disclaimer of Warranties

We aim to provide accurate website information and products that conform to the terms of sale and applicable legal requirements.

However, we do not guarantee that website access will be uninterrupted or that all technical issues can be prevented.

Nothing in these Terms excludes or limits any guarantee, warranty, or statutory right that cannot lawfully be excluded or restricted.

Any disclaimer applies only to the extent permitted by applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, Shopbabef will not be liable for losses arising solely from circumstances outside our reasonable control where such liability may legally be excluded.

We do not seek to exclude or limit liability for fraud, willful misconduct, personal injury caused by negligence where exclusion is prohibited, or any other liability that cannot lawfully be limited.

Nothing in these Terms affects statutory consumer rights or remedies for defective products, non-delivery, or failure to perform contractual obligations.

Any limitation of liability will apply only where enforceable under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses directly arising from your unlawful use of our website or your material violation of these Terms.

This provision does not require consumers to indemnify Shopbabef for matters caused by our own unlawful conduct, negligence, or breach of applicable obligations.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will apply only to the extent legally permitted.

The remaining provisions will continue to apply where legally possible.

19. Governing Law

These Terms of Service and purchase agreements made through Shopbabef are governed by the laws of the People's Republic of China, excluding its conflict-of-law rules, except to the extent that mandatory consumer protection laws or other applicable legal requirements provide otherwise.

Nothing in this section removes mandatory rights or protections available to consumers under the laws applicable to their purchases.

Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.

20. Changes to These Terms

We may revise these Terms of Service to reflect changes in business operations, website features, legal requirements, or other relevant circumstances.

The current version will be published on our website.

Changes will not retroactively remove rights arising from purchases already accepted, except where permitted by law.

21. Contact Information

If you have questions about these Terms of Service or an order placed through Shopbabef, please contact us.

BRAND: Shopbabef

LEGAL COMPANY NAME: Gucheng County Chunmiao Rice Trading Co., Ltd.

OWNER / REPRESENTATIVE: Ju Tian

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 13871773129

WEBSITE: https://shopbabef.com

BUSINESS ADDRESS: No. 044, Building A, Science and Technology Building, Intersection of Taishan Road and Fenshui Road, Chengguan Town, Gucheng County, Xiangyang, Hubei Province, China